random points and links

• According to Keith Suter, "economic development creates middle class."
• "Persuading a satisfied customer to return is cheaper than attracting a new one."
  (a business adage reiterated by Emily Steel, The Wall Street Journal)
• Maralitang tagalunsod = “kinabibilangan ng mga manggagawa at mala-manggagawa na dumaranas ng matinding kahirapan; lumalaking bilang ng mga mamamayang walang trabaho o regular na hanapbuhay; naninirahan sa mapapanganib na mga lugar gaya ng tabing riles, tambakan ng basura, ilalim ng tulay, estero, nakatiwangwang na lupa o kaya’y sa mga komunidad na kapos sa mga pasilidad at serbisyong panlipunan"
  (Batis: Kadamay, Pinoy Weekly)
• Conditional cash transfer = http://www3.pids.gov.ph/ris/eid/pidseid0703.pdf
• Aging = http://services.inquirer.net/print/print.php?article_id=20081122-173721
• IKS = http://www.unescobkk.org/fileadmin/user_upload/apeid/Conference/ppt/ricarte_PPT.pdf
• politics of appointment = http://www.manilatimes.net/national/2008/dec/07/yehey/opinion/20081207opi1.html